Register and check lifecycle
Order creation and saving; resuming checks; order history and detail; receipts; split-by-seat and split-plan workflows; voiding split plans; order status changes; order voids; edit-lock heartbeats and release to coordinate concurrent work.
Item and course execution
Send whole orders, selected items, or individual items to the kitchen; course assignment and firing; hold and release items; void, comp, return, remove, and refire items; change product availability / 86 status.
Payments and merchant setup
Payment recording, voids, refunds and reconciliation; reader and terminal initiation with status checks; merchant connection and location selection; device pairing and reader discovery, selection and readiness. Provider setup and operational payment workflows have separate responsibilities.
Kitchen display system
Line, expo, station, and bar-pickup workspaces; ticket-state transitions; ticket priority; rerouting; complete, pull back, and recall orders; station-level recall; kitchen analytics; timing targets; pacing policies; oversight controls.
Cash handling and business-day close
Checkout drafts, submission, review, finalization, reopening, printing, and export; cash movements, corrections, and exports; sales/day summaries; rolling sales; restaurant-day start, close, reopen, history, and close packets.
Menus and product configuration
Menus, categories, products, variants, taxes, order types, modifier groups, modifiers, and product/modifier mappings; public-menu visibility controls; recipe-import and bar-preload workflows.
Inventory and recipe accounting
Inventory items, units, merges, starter libraries, stock levels, adjustments, and movement history; recipes and recipe usage; ingredient mapping and bulk operations; recipe suggestions; non-trackable and needs-review classifications; count sessions with save/post/cancel; waste logging; stock transfers; inventory integration-event retries.
Purchasing and receiving
Vendors and vendor items; distributor-import workflow and import templates; purchasing alerts; purchase-order creation, details, line items, status changes, exports, and receiving; receiving-record packets for Finance.
Online ordering and pickup
Location storefronts; cart add/update/remove/clear; checkout and order placement; payment reconciliation and payment resumption; order-status pages; reorders; guest arrival reporting; saved guest context and menu assistance; operator intake review/release; pickup ownership, readiness, handoff, and exceptions; ordering availability controls; closeout reconciliation and reports.
Delivery dispatch and menu boards
Driver assignment; dispatched and delivered status updates; menu-board creation, editing, duplication, preview, activation, deletion, display, manifest delivery, and display-token rotation.
Loyalty, floor, and workforce connections
Coupon apply/clear; loyalty email and reward redemption/clear; server/check board; local floor-plan creation and editing; floor-source and active-plan selection; staff/team and section actions; clock lookup, clock-in/out, breaks, operator sessions, and manager recovery clock-out.
Hardware, onboarding, and data exchange
First-run setup, imports, equipment configuration, practice receipts and owner review; terminal connectivity and deactivation; sales, tender, cash and catalog packets for Finance; payroll synchronization status and retry handling; shared identity and deployment-scope guards.
Payment, reader and device behavior depends on the configured deployment and provider integration.